How a Little ‘Yes’ Leads to a Bigger ‘Yes’

The scientific psychological evidence is clear: People are more willing to take you up on larger requests later if they’ve said “yes” to smaller ones first.

Consider how many times your buyer has said “yes” in one form or another, even in the earliest stages of your sales process:

• “Yes, I’ll tell you my name.”
• “Yes, I’ll tell you when I’m thinking of buying.”
• “Yes, I’ll tell you what aspects of your offer interest me.”
• “Yes, I’ll tell you where else I’ve gotten information.”
• “Yes, I’ll tell you my phone number.”
• “Yes, I’ll tell you my e-mail address.”

This is powerful sales psychology. Ignore it at your peril, because a much bigger “yes” could be in your future.